Frequently asked questions

  • How do I apply to do this e-learning?
  • This e-learning is free to access for everyone who completes the simple online registration process. Each module is provided as a contained whole and is delivered entirely online. At the end of your first module we will ask you to give us some demographic and professional details so we know about our audience and can use the data to improve the site. However no documentation or application process is involved.
  • Which group should I register under?
  • People vary in the knowledge and skills that they already have, and the knowledge and skills they need to develop. We tailored the learning materials to different groups based on their likely pre-existing and required knowledge. We provide e-Learning for three different groups: Carers, Disability Professionals and Health Professionals. 

    We ask you to register in the group that’s the best fit for you. You can register for additional groups later by signing up again using the same email address and password. Full lists of the available modules can be found in the links below to help inform you of which group to register for. 

    The ‘Carers’ group is most appropriate for families or people caring for someone with an intellectual disability. A full list of Carer modules can be found here:

    The ‘Disability Professionals’ group is most appropriate for those who provide professional support and services to people with disabilities. A full list of Disability Professionals modules can be found here:

    The ‘Health Professionals’ group is most appropriate for those who have mental health training (e.g. psychologists, psychiatrists, medical students, counsellors) and want to enhance their knowledge and skills on providing services to people with an intellectual disability. A full list of Health Professionals modules can be found here:

  • Can I use this e-learning if I reside outside NSW?
  • Yes. Everyone may register and use this e-learning, even if you reside outside NSW. This e-learning is an innovative project that has been funded in partnership between various NSW agencies. You can learn more about how this project was created here.
  • How long will it take me to complete this e-learning?
  • This e-learning is delivered entirely online for you to complete each module at your own pace. You can start a module and come back to it later, and you can revisit a module you’ve already completed. You decide how much time you want to spend doing the activities, and in how much detail you want to pursue the links to other information built into the module pages.
  • Can I get recognition of prior learning?
  • At this stage, this e-learning is offered primarily for you to meet your professional learning needs. It does not count towards a certification and there is no formal assessment process. Therefore there is no call for recognition of prior learning.
  • Is the e-learning linked to a certification or qualification?
  • At this stage, this e-learning is offered primarily for you to meet your professional learning needs. It does not count towards a certification or qualification.
  • What is the process for submitting assignments and assessments?
  • There are no assignments or assessments associated with this e-learning, because it does not count towards a certification. It is offered primarily for you to meet you professional learning needs. There are various activities designed to enhance your learning. These are integrated with the learning content, and you are free to decide how much of each activity to complete. More information about enhancing your learning is provided here.
  • Can I get a certificate of completion?
  • Upon completion of a module, users will be able to download a certificate of completion if they are registered in the user group that the module is relevant to. Any modules completed that belong to a group you are not registered in will not result in a certificate or recognition of completion.
  • What is a “module”?
  • A module is a unit of learning material that has been created to address a particular topic for a particular group.
  • What if I have questions about what I’m learning?
  • Each page of the module has a space for you to leave a comment and start a discussion with other users. This is one way to seek answers to questions that arise from the material. Other things we suggest include:
    - raising it in clinical supervision or with your supervisor
    - contacting the NDIA or other agency
    - speaking with your local psychiatrist
    - discussing it with colleagues
  • What if I have feedback?
  • We want your feedback, because we want to make the site as good as it can be at meeting your learning needs!

    There will be an opportunity to give feedback at the end of each module, and we hope that you take a few moments to send it through. You can also email us.
  • What is the difference between the discussion board and comments within the modules?
  • You can make comments at the bottom of each page of a module – you may want to give feedback, or ask a question about something on the page. A comment made on a page within a module stays on that page.

    You can also make comments or ask questions on the discussion board. Comments in the discussion board stay on the discussion board and are separate from comments within the module.
  • Who will be able to read comments I make?
  • Your comments will only be visible to other registered users. If you want to make a comment that no one can see, you should email us directly.

    Please note though, if you have a question about the material it’s best to post a comment on the page directly, because other users may be able to help. We are unable to respond to clinical questions at this time. See also What if I have questions about what I am learning above.
  • Does this e-learning apply to children and young people as well as adults?
  • The educational content in this e-learning site is primarily focussed on adults, but also has relevance to young people. At this stage, the content has not been specifically developed with a focus on children. There is some information about developmental stages in the first introductory module, in the explanation of possible causes of intellectual disability.